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| -rw-r--r-- | docs/guides/FAQ.rst | 11 |
1 files changed, 11 insertions, 0 deletions
diff --git a/docs/guides/FAQ.rst b/docs/guides/FAQ.rst index cb67a498..e158c5e5 100644 --- a/docs/guides/FAQ.rst +++ b/docs/guides/FAQ.rst @@ -148,6 +148,17 @@ source code compile issues. How to report errors -------------------- +- In general, please try and localize the logs. It helps me pinpoint the issue. + Let's assume you have an issue where montage always shows green dots instead of images. + I'd recommend the following steps: + - Load up zmNinja + - Clear zmNinja logs + - Kill the app + - Load up zmNinja again and go to montage. I presume you are now looking at the error + - Go to logs, and email them to me via the email button on top (envelope icon) + Specifically, **don't do whole bunch of unrelated things and send me logs expecting me + to sift through and find out what is going on**. + - I don't know why something is not working if you don't provide sufficient inputs. Start by creating a `GitHub issue <https://github.com/pliablepixels/zmNinja/issues>`__ and please |