diff options
Diffstat (limited to 'docs/guides/FAQ.rst')
| -rw-r--r-- | docs/guides/FAQ.rst | 15 |
1 files changed, 14 insertions, 1 deletions
diff --git a/docs/guides/FAQ.rst b/docs/guides/FAQ.rst index 7bd8ccdb..501d6efb 100644 --- a/docs/guides/FAQ.rst +++ b/docs/guides/FAQ.rst @@ -110,7 +110,7 @@ you've tried enough, but I can't guarantee I'll spend a lot of time on source code compile issues. How to report errors -~~~~~~~~~~~~~~~~~~~~ +-------------------- - I don't know why something is not working if you don't provide sufficient inputs. Start by creating a `GitHub @@ -151,6 +151,19 @@ How to report errors you upgraded ZM) - What exactly is not working? +If zmNinja does not start on your device +~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ +There are some odd cases, where zmNinja does not start (or gets stuck in the splash screen) on specific devices. +It is very hard for me to know why it fails on certain devices, but I can try. Here is what you need to do: + +You have to send me system logs of the device. To get system logs: + +- You will have to install ADB (Android Debug Bridge). It comes along with the Android SDK but if you don't have the SDK (most won't) you can refer to https://www.xda-developers.com/install-adb-windows-macos-linux/ + +- Once ADB is installed, connect the phone to the browser (make sure you have allowed debugging on the phone menu - it should ask) and type in ``adb logcat >result.txt`` and try to start the app. A lot of logs will be generated. Please `email them to me <mailto:pliablepixels@gmail.com>`__ + + + Profile information storage related ----------------------------------- |