From 4ba50c406287d769dfaaaedf6e56777347da9db0 Mon Sep 17 00:00:00 2001 From: Pliable Pixels Date: Wed, 2 Sep 2020 08:38:24 -0400 Subject: clarifications on isolating logs --- docs/guides/FAQ.rst | 11 +++++++++++ 1 file changed, 11 insertions(+) (limited to 'docs') diff --git a/docs/guides/FAQ.rst b/docs/guides/FAQ.rst index cb67a498..e158c5e5 100644 --- a/docs/guides/FAQ.rst +++ b/docs/guides/FAQ.rst @@ -148,6 +148,17 @@ source code compile issues. How to report errors -------------------- +- In general, please try and localize the logs. It helps me pinpoint the issue. + Let's assume you have an issue where montage always shows green dots instead of images. + I'd recommend the following steps: + - Load up zmNinja + - Clear zmNinja logs + - Kill the app + - Load up zmNinja again and go to montage. I presume you are now looking at the error + - Go to logs, and email them to me via the email button on top (envelope icon) + Specifically, **don't do whole bunch of unrelated things and send me logs expecting me + to sift through and find out what is going on**. + - I don't know why something is not working if you don't provide sufficient inputs. Start by creating a `GitHub issue `__ and please -- cgit v1.2.3