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Diffstat (limited to 'docs')
| -rw-r--r-- | docs/guides/FAQ.rst | 4 |
1 files changed, 3 insertions, 1 deletions
diff --git a/docs/guides/FAQ.rst b/docs/guides/FAQ.rst index e11b77ce..d907ec05 100644 --- a/docs/guides/FAQ.rst +++ b/docs/guides/FAQ.rst @@ -596,7 +596,9 @@ Event stream viewing does not work Video Not Playable ~~~~~~~~~~~~~~~~~~ - +- Your video may be using a codec that is not supported on mobile browsers. + H265 is a good example. To work around this, use MJPEG for the monitor. + Go to ``Menu->Monitors``, click on ``Configuration`` and enable "Force MJPEG" - Mobile devices have more restrictions to video playback than destkops. Make sure you first check if the video is playable in Chrome using the same phone you are using zmNinja on |