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| author | Pliable Pixels <pliablepixels@gmail.com> | 2019-03-24 07:10:19 -0400 |
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| committer | Pliable Pixels <pliablepixels@gmail.com> | 2019-03-24 07:10:19 -0400 |
| commit | d3df571368450dba3587e939f7312f9566740171 (patch) | |
| tree | 4af3c51f3836ba4ac680293ef05b9fccf92c0725 /docs/docgen/html/guides/FAQ.html | |
| parent | 13372acb76b5607909ffd11332a7b8817641e88b (diff) | |
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diff --git a/docs/docgen/html/guides/FAQ.html b/docs/docgen/html/guides/FAQ.html deleted file mode 100644 index 7b458113..00000000 --- a/docs/docgen/html/guides/FAQ.html +++ /dev/null @@ -1,998 +0,0 @@ - - -<!DOCTYPE html> -<!--[if IE 8]><html class="no-js lt-ie9" lang="en" > <![endif]--> -<!--[if gt IE 8]><!--> <html class="no-js" lang="en" > <!--<![endif]--> -<head> - <meta charset="utf-8"> - - <meta name="viewport" content="width=device-width, initial-scale=1.0"> - - <title>zmNinja FAQ — zmNinja documentation</title> - - - - - - - - - - - - - - - - - - <link rel="stylesheet" href="../_static/css/theme.css" type="text/css" /> - - - - - - <link rel="index" title="Index" - href="../genindex.html"/> - <link rel="search" title="Search" href="../search.html"/> - <link rel="top" title="zmNinja documentation" href="../index.html"/> - <link rel="next" title="Validating APIs" href="validating-api.html"/> - <link rel="prev" title="Welcome to zmNinja’s documentation!" href="../index.html"/> - - - <script src="../_static/js/modernizr.min.js"></script> - -</head> - -<body class="wy-body-for-nav" role="document"> - - - <div class="wy-grid-for-nav"> - - - <nav data-toggle="wy-nav-shift" class="wy-nav-side"> - <div class="wy-side-scroll"> - <div class="wy-side-nav-search"> - - - - <a href="../index.html" class="icon icon-home"> zmNinja - - - - - <img src="../_static/ninja.png" class="logo" /> - - </a> - - - - - - - -<div role="search"> - <form id="rtd-search-form" class="wy-form" action="../search.html" method="get"> - <input type="text" name="q" placeholder="Search docs" /> - <input type="hidden" name="check_keywords" value="yes" /> - <input type="hidden" name="area" value="default" /> - </form> -</div> - - - </div> - - <div class="wy-menu wy-menu-vertical" data-spy="affix" role="navigation" aria-label="main navigation"> - - - - - - - <ul class="current"> -<li class="toctree-l1 current"><a class="current reference internal" href="#">zmNinja FAQ</a><ul> -<li class="toctree-l2"><a class="reference internal" href="#what-is-the-minimum-supported-version-of-zoneminder-android-and-ios">What is the minimum supported version of ZoneMinder, Android and iOS?</a></li> -<li class="toctree-l2"><a class="reference internal" href="#zmninja-help">zmNinja Help</a></li> -<li class="toctree-l2"><a class="reference internal" href="#asking-for-refunds">Asking for refunds</a></li> -<li class="toctree-l2"><a class="reference internal" href="#things-you-should-own-up-to">Things you should own up to</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#read-the-app-description">Read the app description</a></li> -<li class="toctree-l3"><a class="reference internal" href="#try-before-buy">Try before buy</a></li> -<li class="toctree-l3"><a class="reference internal" href="#zmninja-doesn-t-work-actually-even-zoneminder-web-console-doesn-t-work-you-should-fix-this">zmNinja doesn’t work. Actually, even ZoneMinder web console doesn’t work. You should fix this!</a></li> -<li class="toctree-l3"><a class="reference internal" href="#zmninja-doesn-t-work-zoneminder-works-but-i-have-no-idea-why-apis-don-t-work-you-should-fix-this">zmNinja doesn’t work. Zoneminder works, but I have no idea why APIs don’t work. You should fix this!</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-can-t-compile-zmninja-help-me">I can’t compile zmNinja, help me!</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#how-to-report-errors">How to report errors</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#if-zmninja-does-not-start-on-your-device">If zmNinja does not start on your device</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#profile-information-storage-related">Profile information storage related</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#zmninja-is-not-saving-my-information-it-keeps-asking-me-to-re-enter-all-my-data">zmNinja is not saving my information. It keeps asking me to re-enter all my data</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-updated-my-zmninja-app-and-all-my-server-settings-were-cleared-why">I updated my zmNinja app and all my server settings were cleared. Why?</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#connection-authentication-issues">Connection/Authentication issues</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#general-tips">General tips</a></li> -<li class="toctree-l3"><a class="reference internal" href="#server-redirects">Server Redirects</a></li> -<li class="toctree-l3"><a class="reference internal" href="#self-signed-certs">Self signed certs</a></li> -<li class="toctree-l3"><a class="reference internal" href="#ssl-settings">SSL settings</a></li> -<li class="toctree-l3"><a class="reference internal" href="#everything-works-when-i-use-lan-ip-but-i-get-not-authenticated-when-i-use-wan-ip">Everything works when I use LAN IP, but I get “not authenticated” when I use WAN IP</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#live-streaming-issues">Live streaming issues</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#summary-of-everything-works-but-i-can-t-see-live-feed">Summary of Everything works, but I can’t see live feed</a></li> -<li class="toctree-l3"><a class="reference internal" href="#general-note">General note</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-can-t-see-stream-and-i-can-t-see-streams-in-zoneminder-webconsole-either">I can’t see stream: And I can’t see streams in ZoneMinder webconsole either</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-can-t-see-streams-i-use-basic-auth">I can’t see streams: I use basic auth</a><ul> -<li class="toctree-l4"><a class="reference internal" href="#skipping-auth-for-nph-zms-urls">Skipping auth for <code class="docutils literal"><span class="pre">nph-zms</span></code> URLs</a></li> -<li class="toctree-l4"><a class="reference internal" href="#authorization-with-a-reverseproxy">Authorization with a ReverseProxy</a></li> -</ul> -</li> -<li class="toctree-l3"><a class="reference internal" href="#i-can-t-see-streams-multi-server-is-enabled">I can’t see streams: Multi-server is enabled</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-can-t-see-streams-you-have-cgi-bin-issues">I can’t see streams: you have cgi-bin issues</a></li> -<li class="toctree-l3"><a class="reference internal" href="#zmninja-montage-does-not-seem-smooth-feeds-seem-a-little-delayed-compared-to-zm-console">zmNinja montage does not seem smooth - feeds seem a little delayed compared to ZM console</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#event-images-streaming-related">Event images/streaming related</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#id1">General note</a></li> -<li class="toctree-l3"><a class="reference internal" href="#event-stream-viewing-does-not-work">Event stream viewing does not work</a></li> -<li class="toctree-l3"><a class="reference internal" href="#video-not-playable">Video Not Playable</a></li> -<li class="toctree-l3"><a class="reference internal" href="#event-thumbnails-images-don-t-show">Event thumbnails/images don’t show</a></li> -<li class="toctree-l3"><a class="reference internal" href="#when-viewing-individual-frames-some-event-frames-show-but-some-don-t">When viewing individual frames, some event frames show, but some don’t</a></li> -<li class="toctree-l3"><a class="reference internal" href="#zmninja-montage-screen-shows-all-my-monitors-but-in-event-montage-i-only-see-5">zmNinja montage screen shows all my monitors, but in Event Montage, I only see 5?</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#other-misc-issues">Other misc. issues</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#i-suddently-see-an-error-message-saying-i-need-to-enable-zm-auth-hash-logins-this-wasn-t-there-before">I suddently see an error message saying I need to enable ZM_AUTH_HASH_LOGINS. This wasn’t there before</a></li> -<li class="toctree-l3"><a class="reference internal" href="#zmninja-1-2-515-and-beyond-says-need-api-upgrade-for-the-24hr-review-feature-what-does-that-mean">zmNinja 1.2.515 and beyond says “Need API Upgrade” for the 24hr review feature. What does that mean?</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-upgraded-zoneminder-to-1-30-2-or-above-and-zmninja-stopped-working">I upgraded ZoneMinder to 1.30.2 or above and zmNinja stopped working!</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-am-running-zm-on-a-custom-port-zmninja-is-unable-to-reach-my-zoneminder-server-but-i-tried-on-a-regular-browser-firefox-opera-ie-and-it-i-can-reach-it">I am running ZM on a custom port. zmNinja is unable to reach my ZoneMinder server but I tried on a regular browser (Firefox/Opera/IE) and it I can reach it</a></li> -<li class="toctree-l3"><a class="reference internal" href="#the-montage-screen-is-causing-issues-with-my-zm-server-i-get-connection-timeout-issues-or-mysql-connection-problems">The Montage screen is causing issues with my ZM server - I get connection timeout issues or MySQL connection problems</a></li> -<li class="toctree-l3"><a class="reference internal" href="#the-app-works-great-except-it-doesn-t-work-on-one-android-phone-works-in-others">The app works great - except it doesn’t work on ONE Android phone - works in others!</a></li> -<li class="toctree-l3"><a class="reference internal" href="#apis-are-not-working-zm-console-works-fine">APIs are not working ! ZM console works fine.</a></li> -<li class="toctree-l3"><a class="reference internal" href="#i-m-using-mocord-record-and-i-don-t-see-events-without-alarms">I’m using mocord/record and I don’t see events without alarms</a></li> -<li class="toctree-l3"><a class="reference internal" href="#taking-snapshots-or-downloading-videos-don-t-work-in-android">Taking snapshots or downloading videos don’t work in Android</a></li> -<li class="toctree-l3"><a class="reference internal" href="#pan-tilt-zoom-doesn-t-work">Pan/Tilt/Zoom doesn’t work</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#what-is-this-event-server">What is this Event Server?</a><ul> -<li class="toctree-l3"><a class="reference internal" href="#it-looks-like-you-allow-me-to-modify-the-frequency-of-push-notifications-very-cool-will-it-send-me-all-events-that-i-missed-if-i-make-the-frequency-of-a-monitor-event-push-to-say-600-seconds">It looks like you allow me to modify the frequency of push notifications. Very cool - will it send me all events that I missed if I make the frequency of a monitor event push to say, 600 seconds?</a></li> -</ul> -</li> -<li class="toctree-l2"><a class="reference internal" href="#is-zmninja-free">Is zmNinja free?</a></li> -<li class="toctree-l2"><a class="reference internal" href="#who-are-the-developers-behind-this">Who are the developers behind this?</a></li> -<li class="toctree-l2"><a class="reference internal" href="#the-code-needs-improvement">The code needs improvement</a></li> -<li class="toctree-l2"><a class="reference internal" href="#is-zmninja-an-official-zoneminder-product">Is zmNinja an official ZoneMinder product?</a></li> -<li class="toctree-l2"><a class="reference internal" href="#i-want-to-donate-money">I want to donate money</a></li> -<li class="toctree-l2"><a class="reference internal" href="#how-does-zmninja-use-my-personal-data">How does zmNinja use my personal data?</a></li> -<li class="toctree-l2"><a class="reference internal" href="#i-want-to-donate-time-expertise-code">I want to donate time/expertise/code</a></li> -</ul> -</li> -<li class="toctree-l1"><a class="reference internal" href="validating-api.html">Validating APIs</a></li> -<li class="toctree-l1"><a class="reference internal" href="desktop.html">Desktop port tips</a></li> -<li class="toctree-l1"><a class="reference internal" href="contributing-language.html">Contributing a new language</a></li> -<li class="toctree-l1"><a class="reference internal" href="source.html">Building from Source</a></li> -<li class="toctree-l1"><a class="reference external" href="http://pliablepixels.github.io/zmeventnotification/docgen/html/index.html">Event Notification Server</a></li> -</ul> - - - - </div> - </div> - </nav> - - <section data-toggle="wy-nav-shift" class="wy-nav-content-wrap"> - - - <nav class="wy-nav-top" role="navigation" aria-label="top navigation"> - - <i data-toggle="wy-nav-top" class="fa fa-bars"></i> - <a href="../index.html">zmNinja</a> - - </nav> - - - - <div class="wy-nav-content"> - <div class="rst-content"> - - - - - - - - - - - - - - - - -<div role="navigation" aria-label="breadcrumbs navigation"> - - <ul class="wy-breadcrumbs"> - - <li><a href="../index.html">Docs</a> »</li> - - <li>zmNinja FAQ</li> - - - <li class="wy-breadcrumbs-aside"> - - - <a href="../_sources/guides/FAQ.rst.txt" rel="nofollow"> View page source</a> - - - </li> - - </ul> - - - <hr/> -</div> - <div role="main" class="document" itemscope="itemscope" itemtype="http://schema.org/Article"> - <div itemprop="articleBody"> - - <div class="section" id="zmninja-faq"> -<h1>zmNinja FAQ<a class="headerlink" href="#zmninja-faq" title="Permalink to this headline">¶</a></h1> -<div class="section" id="what-is-the-minimum-supported-version-of-zoneminder-android-and-ios"> -<h2>What is the minimum supported version of ZoneMinder, Android and iOS?<a class="headerlink" href="#what-is-the-minimum-supported-version-of-zoneminder-android-and-ios" title="Permalink to this headline">¶</a></h2> -<p>You need a minimum of ZM 1.30.4 with APIs working. You may get it to run -in previous versions, but I don’t support them, so you are on your own.</p> -<p>Starting version 1.3.26 of zmNinja, only IOS 10+ and Android 5.0+ -devices are supported.</p> -</div> -<div class="section" id="zmninja-help"> -<h2>zmNinja Help<a class="headerlink" href="#zmninja-help" title="Permalink to this headline">¶</a></h2> -<p>I’ve just started uploading instructional videos for zmNinja. I’ll add -more over time. See them -<a class="reference external" href="https://github.com/pliablepixels/zmNinja/wiki/Help-Videos-for-zmNinja">here</a></p> -</div> -<div class="section" id="asking-for-refunds"> -<h2>Asking for refunds<a class="headerlink" href="#asking-for-refunds" title="Permalink to this headline">¶</a></h2> -<p>For iOS: To get a refund, Apple wants you to contact them directly -using <a class="reference external" href="https://support.apple.com/en-us/HT204084">this</a> link. There used to be -a time when I could process a refund myself, but it seems Apple doesn’t provide -that interface anymore.</p> -<p>For Android: If you’re not happy with zmNinja and have bought the app, -please <a class="reference external" href="mailto:pliablepixels%40gmail.com">send me an email</a> <strong>with your -order id</strong>.</p> -<p>Note that depending on how long ago you made the order, I may not be -able to refund. Its not my policy - The app/play stores disable the -refund option. For example, I could not refund an app a user purchased 2 -years ago.</p> -<p>Also, please read <a class="reference external" href="#things-you-should-own-up-to">Things you should own up -to</a></p> -</div> -<div class="section" id="things-you-should-own-up-to"> -<h2>Things you should own up to<a class="headerlink" href="#things-you-should-own-up-to" title="Permalink to this headline">¶</a></h2> -<div class="section" id="read-the-app-description"> -<h3>Read the app description<a class="headerlink" href="#read-the-app-description" title="Permalink to this headline">¶</a></h3> -<p>Both the Apple and Android stores have a clearly visible note on the app -description that it requires a working API for ZoneMinder. If you are -not willing to ensure the API works, please save yourself and me time. -I’m sorry this is the first post, but I get emails from too many -entitled/rude folks about APIs not working. Not my problem. Read below. -Breathe.</p> -</div> -<div class="section" id="try-before-buy"> -<h3>Try before buy<a class="headerlink" href="#try-before-buy" title="Permalink to this headline">¶</a></h3> -<p>Some users legitimately look around for an option to try before they buy -and they are not savvy enough to <a class="reference external" href="https://github.com/pliablepixels/zmNinja">download the -code</a> and compile (<a class="reference internal" href="source.html"><span class="doc">Building from Source</span></a>) for -themselves. Fair enough. In that case, <a class="reference external" href="https://github.com/pliablepixels/zmNinja/releases">download the Desktop -version</a> of -zmNinja. It’s free and is the same code as mobile. Make sure the desktop -version works before you buy the mobile version.</p> -<p>The reason I don’t have a “trial mobile version” is that I find the -process too complex using in-app-purchases and chose not to do it to -make life simpler for me. As a substitute, I do make the full code -available for free and offer a desktop binary version free too.</p> -</div> -<div class="section" id="zmninja-doesn-t-work-actually-even-zoneminder-web-console-doesn-t-work-you-should-fix-this"> -<h3>zmNinja doesn’t work. Actually, even ZoneMinder web console doesn’t work. You should fix this!<a class="headerlink" href="#zmninja-doesn-t-work-actually-even-zoneminder-web-console-doesn-t-work-you-should-fix-this" title="Permalink to this headline">¶</a></h3> -<p>Yeah, look - I understand zmNinja won’t work if ZoneMinder web console -doesn’t work. That being said, I really don’t have time to help you -debug ZoneMinder issues. I only develop the app (zmNinja). If you can’t -set up ZoneMinder properly, please post your questions in the <a class="reference external" href="https://forums.zoneminder.com">ZM -forum</a>. You’ll find more qualified -people to help you. I don’t develop nor control ZoneMinder. It’s a -different set of folks. Now, I’ll help you, but only after you have -spent sufficient time trying your best and provide sufficient logs of -what you have done. Also remember, if you buy zmNinja, <strong>I’m happy to -refund it anytime - just send me an email.</strong></p> -<p>In short, I don’t have the time to support ZoneMinder install issues - -sorry about that</p> -</div> -<div class="section" id="zmninja-doesn-t-work-zoneminder-works-but-i-have-no-idea-why-apis-don-t-work-you-should-fix-this"> -<h3>zmNinja doesn’t work. Zoneminder works, but I have no idea why APIs don’t work. You should fix this!<a class="headerlink" href="#zmninja-doesn-t-work-zoneminder-works-but-i-have-no-idea-why-apis-don-t-work-you-should-fix-this" title="Permalink to this headline">¶</a></h3> -<p><em>Sigh</em>. I don’t maintain ZoneMinder. I only develop the app. <em>You</em> need -to make sure ZoneMinder APIs work. ZoneMinder web console doesn’t use -APIs. Neither does zmView. zmNinja does. It says so in the description -of the app in the store. So feel free to fix your APIs, or ask me for a -refund. Just don’t whine to me, please, if your APIs are broken. I’m -<em>not</em> going to fix them for you, especially if you act like its not your -problem. <a class="reference external" href="https://medium.com/zmninja/no-soup-for-you-42ac0927952">I’m perfectly fine if you choose not to use my -app</a>, which -is why I refund, anytime.</p> -</div> -<div class="section" id="i-can-t-compile-zmninja-help-me"> -<h3>I can’t compile zmNinja, help me!<a class="headerlink" href="#i-can-t-compile-zmninja-help-me" title="Permalink to this headline">¶</a></h3> -<p>I put out the source code, so people who know how to compile are able to -do it themselves. I also hope this will encourage folks to PR changes -(though this has rarely happened). The problem however, is that -dependencies/libraries keep changing. I just don’t have the time to help -debug. If it happens to me, I’ll fix it. If it doesn’t I have very -limited time to remotely debug your setup issues. I’d much appreciate if -you figured it out on your own. Feel free to create an issue after -you’ve tried enough, but I can’t guarantee I’ll spend a lot of time on -source code compile issues.</p> -</div> -</div> -<div class="section" id="how-to-report-errors"> -<h2>How to report errors<a class="headerlink" href="#how-to-report-errors" title="Permalink to this headline">¶</a></h2> -<ul class="simple"> -<li>I don’t know why something is not working if you don’t provide -sufficient inputs. Start by creating a <a class="reference external" href="https://github.com/pliablepixels/zmNinja/issues">GitHub -issue</a> and please -fill in the template correctly. If you don’t want to post debug logs -in the issue, <a class="reference external" href="mailto:pliablepixels+zmNinja%40gmail.com">email</a> them -to me and mention in the issue you’ve emailed them (you can email by -going to logs screen and tapping on the envelope button (mobile) or -you can download logs (cloud icon, desktop version)</li> -<li>If zmNinja was working, but it stopped after you upgraded ZoneMinder -be sure to mention which version was working and which was not. In -this case, please make sure you have validated the APIs work</li> -<li>Before you create an issue, please make sure you have read the -sections on <a class="reference external" href="#connectionauthentication-issues">connection -issues</a> -and <a class="reference external" href="#live-streaming-issues">streaming</a> -issues and Step 6 of <a class="reference internal" href="validating-api.html"><span class="doc">Validating APIs</span></a></li> -<li>Its often hard to infer a problem especially when its due to some -unique apache/nginx mungling you might have done but haven’t told me -about it. In such cases, try and give me remote access to your ZM for -a day. Configure a limited user with just one monitor. It will save -hours of frustration (mostly on my side). Thanks</li> -<li>I have released the desktop version free - download it -<a class="reference external" href="https://github.com/pliablepixels/zmNinja/releases">here</a>. Its -always easier to debug on the desktop version - give it a try. If you -hit Shift+Cmd/Ctrl+D it brings up a debug window - it helps debugging</li> -<li>Always tell me what your ZoneMinder & zmNinja versions are</li> -<li>If your app suddenly stopped working:<ul> -<li>Send me DEBUG logs of the app</li> -<li>tell me what changed (got to be something. You updated the app, -you upgraded ZM)</li> -<li>What exactly is not working?</li> -</ul> -</li> -</ul> -<div class="section" id="if-zmninja-does-not-start-on-your-device"> -<h3>If zmNinja does not start on your device<a class="headerlink" href="#if-zmninja-does-not-start-on-your-device" title="Permalink to this headline">¶</a></h3> -<p>There are some odd cases, where zmNinja does not start (or gets stuck in the splash screen) on specific devices. -It is very hard for me to know why it fails on certain devices, but I can try. Here is what you need to do:</p> -<p>You have to send me system logs of the device. To get system logs:</p> -<ul class="simple"> -<li>You will have to install ADB (Android Debug Bridge). It comes along with the Android SDK but if you don’t have the SDK (most won’t) you can refer to <a class="reference external" href="https://www.xda-developers.com/install-adb-windows-macos-linux/">https://www.xda-developers.com/install-adb-windows-macos-linux/</a></li> -<li>Once ADB is installed, connect the phone to the browser (make sure you have allowed debugging on the phone menu - it should ask) and type in <code class="docutils literal"><span class="pre">adb</span> <span class="pre">logcat</span> <span class="pre">>result.txt</span></code> and try to start the app. A lot of logs will be generated. Please <a class="reference external" href="mailto:pliablepixels%40gmail.com">email them to me</a></li> -</ul> -</div> -</div> -<div class="section" id="profile-information-storage-related"> -<h2>Profile information storage related<a class="headerlink" href="#profile-information-storage-related" title="Permalink to this headline">¶</a></h2> -<div class="section" id="zmninja-is-not-saving-my-information-it-keeps-asking-me-to-re-enter-all-my-data"> -<h3>zmNinja is not saving my information. It keeps asking me to re-enter all my data<a class="headerlink" href="#zmninja-is-not-saving-my-information-it-keeps-asking-me-to-re-enter-all-my-data" title="Permalink to this headline">¶</a></h3> -<p>I’ve seen this happen in two cases: * You are running out of space. -Clean up some space and try again * On specific Android devices, -typically running Android OS less than 6.0, some (2-3) users have -reported this issue. I still don’t have a good answer. Please update to -the latest app version and send me debug logs, please</p> -</div> -<div class="section" id="i-updated-my-zmninja-app-and-all-my-server-settings-were-cleared-why"> -<h3>I updated my zmNinja app and all my server settings were cleared. Why?<a class="headerlink" href="#i-updated-my-zmninja-app-and-all-my-server-settings-were-cleared-why" title="Permalink to this headline">¶</a></h3> -<p>Sorry. I’ve made several releases where due to programming errors, -settings got wiped out. However, starting v1.3.021 for Android and -v1.3.025 for Android, I’ve introduced the facility to sync with the -cloud (Google Drive/iCloud). This is the settings option. It is enabled -by default. This means if you uninstall the app and install again, the -settings should get restored. Note that both in iOS and Android, backup -schedule is managed by the OS. You can force a backup going to settings -and forcing a backup, or wait till the OS backups (typically a few -hours/phone plugged in/not being used)</p> -<p>Do also note that 1.3.027 and beyond use a new WebView called WKWebView -(because iOS deprecated the old webview). If you disabled iCloud you -will have to re-enter your settings again (only once). This may not -affect Android, but I don’t know for sure.</p> -</div> -</div> -<div class="section" id="connection-authentication-issues"> -<h2>Connection/Authentication issues<a class="headerlink" href="#connection-authentication-issues" title="Permalink to this headline">¶</a></h2> -<div class="section" id="general-tips"> -<h3>General tips<a class="headerlink" href="#general-tips" title="Permalink to this headline">¶</a></h3> -<ul class="simple"> -<li>Disable server redirects like 302 and then try if using the mobile -app</li> -<li>To make sure there are no connection issues, launch your <strong>phone -browser</strong> and try to reach ZoneMinder. If that doesn’t work, neither -with zmNinja. Many users try to access ZoneMinder from a desktop -browser and/or on the same server it is running and forget the phone -is a different device!</li> -<li>Some phones need the SSL certificate installed in the device</li> -<li>Specific SSL settings can cause issues with Android or iOS</li> -<li>Don’t use funky/special characters in passwords - try changing it to -a complex password without funky characters and try</li> -<li>Use the wizard - I’ve seen many examples of typos when the user -thinks they don’t have a typo</li> -<li>If you are using basic authentication, make sure your credentials are -correct. A good way to test is to first disable basic auth and enable -it after you are sure things work without basic auth.</li> -<li>Please note zmNinja does NOT support Digest authentication. So please -don’t put in digest auth info when zmNinja asks for basic -authentication</li> -<li>Look at your ZM logs and zmNinja logs - they help isolate the problem</li> -</ul> -</div> -<div class="section" id="server-redirects"> -<h3>Server Redirects<a class="headerlink" href="#server-redirects" title="Permalink to this headline">¶</a></h3> -<p>If the Wizard fails to connect in the mobile app but works in the -desktop app, it may be that your server is sending redirects. -Unfortunately, the current mobile HTTP stack doesn’t handle cookies with -redirects well. Till this bug is fixed by the plugin author Wizard won’t -work. Note that if you are running ZM 1.32 or above, you can directly -enter your settings without using the wizard and it will work because it -will try and use the new ZM 1.32 <code class="docutils literal"><span class="pre">login.json</span></code> API first.</p> -</div> -<div class="section" id="self-signed-certs"> -<h3>Self signed certs<a class="headerlink" href="#self-signed-certs" title="Permalink to this headline">¶</a></h3> -<p>A lot of people use self-signed certs. I’d strongly recommend you use -<a class="reference external" href="https://letsencrypt.org">LetsEncrypt</a> if you can. It’s free. That -being said zmNinja does support self signed certs. Make sure “Enable -Strict SSL” is off in Developer settings. You will need to restart the -app.</p> -</div> -<div class="section" id="ssl-settings"> -<h3>SSL settings<a class="headerlink" href="#ssl-settings" title="Permalink to this headline">¶</a></h3> -<p>If you are getting <code class="docutils literal"><span class="pre">SSL</span> <span class="pre">protocol/handshake</span> <span class="pre">errors</span></code> in your logs, you -very likely have specific ssl settings enabled server side that your -device network stack does not support. Note that just because it works -with the device browser does not mean it will work with zmNinja as -zmNinja does not use the browser HTTP implementation in mobile devices.</p> -<p>One use reported that a setting of <code class="docutils literal"><span class="pre">ssl_ecdh_curve</span> <span class="pre">secp384r1</span></code> in his -nginx config was resulting in zmNinja Android not being able to connect -to the server. Changing it to -<code class="docutils literal"><span class="pre">ssl_ecdh_curve</span> <span class="pre">secp521r1:secp384r1:prime256v1;</span></code> worked for him.</p> -<p>I’d strongly recommend you remove all special ssl settings except the -certificate and key file locations, make it work and then add the -settings back one by one and see what works/does not work.</p> -</div> -<div class="section" id="everything-works-when-i-use-lan-ip-but-i-get-not-authenticated-when-i-use-wan-ip"> -<h3>Everything works when I use LAN IP, but I get “not authenticated” when I use WAN IP<a class="headerlink" href="#everything-works-when-i-use-lan-ip-but-i-get-not-authenticated-when-i-use-wan-ip" title="Permalink to this headline">¶</a></h3> -<p>This is likely happening if you use self signed SSL certs. If you are -using self signed certificated, you should make sure the “common name” -matches the hostname (or public IP) of the server you are installing ZM -in. If not, zmNinja’s SSL handshake will fail.</p> -<p>If you have used ‘make-ssl-cert’ or a similar tool that automatically -generates the cert for you, its very likely you have certificate that -uses the ‘unix hostname’ of your server. That will not work.</p> -<p>Assuming you are usin apache and have SSL enabled, here is how to -regenerate the certs (ubuntu specific, may need to tweak it for your -distro)</p> -<p>This will create a self-signed certificate/key pair and store it in -/etc/apache2/ssl (you may have to create that directory, or store it -elsewhere)</p> -<div class="highlight-default"><div class="highlight"><pre><span></span><span class="n">sudo</span> <span class="n">openssl</span> <span class="n">req</span> <span class="o">-</span><span class="n">x509</span> <span class="o">-</span><span class="n">nodes</span> <span class="o">-</span><span class="n">days</span> <span class="mi">365</span> <span class="o">-</span><span class="n">newkey</span> <span class="n">rsa</span><span class="p">:</span><span class="mi">2048</span> <span class="o">-</span><span class="n">keyout</span> <span class="o">/</span><span class="n">etc</span><span class="o">/</span><span class="n">apache2</span><span class="o">/</span><span class="n">ssl</span><span class="o">/</span><span class="n">zoneminder</span><span class="o">.</span><span class="n">key</span> <span class="o">-</span><span class="n">out</span> <span class="o">/</span><span class="n">etc</span><span class="o">/</span><span class="n">apache2</span><span class="o">/</span><span class="n">ssl</span><span class="o">/</span><span class="n">zoneminder</span><span class="o">.</span><span class="n">crt</span> -</pre></div> -</div> -<p>Next up, edit your apache ssl config (example -/etc/apache2/sites-available/default-ssl.conf) And add/modify the -following lines:</p> -<div class="highlight-default"><div class="highlight"><pre><span></span><span class="n">SSLCertificateFile</span> <span class="o">/</span><span class="n">etc</span><span class="o">/</span><span class="n">apache2</span><span class="o">/</span><span class="n">ssl</span><span class="o">/</span><span class="n">zoneminder</span><span class="o">.</span><span class="n">crt</span> -<span class="n">SSLCertificateKeyFile</span> <span class="o">/</span><span class="n">etc</span><span class="o">/</span><span class="n">apache2</span><span class="o">/</span><span class="n">ssl</span><span class="o">/</span><span class="n">zoneminder</span><span class="o">.</span><span class="n">key</span> -</pre></div> -</div> -<p>restart apache</p> -<div class="highlight-default"><div class="highlight"><pre><span></span><span class="n">sudo</span> <span class="n">service</span> <span class="n">apache2</span> <span class="n">restart</span> -</pre></div> -</div> -</div> -</div> -<div class="section" id="live-streaming-issues"> -<h2>Live streaming issues<a class="headerlink" href="#live-streaming-issues" title="Permalink to this headline">¶</a></h2> -<div class="section" id="summary-of-everything-works-but-i-can-t-see-live-feed"> -<h3>Summary of Everything works, but I can’t see live feed<a class="headerlink" href="#summary-of-everything-works-but-i-can-t-see-live-feed" title="Permalink to this headline">¶</a></h3> -<p><em>Please</em> be diligent in reviewing this list. You’d be surprised how many -times I’ve had users tell me ‘they have checked this list’ only to find -out later they skimmed details.</p> -<ul class="simple"> -<li>Please enable <code class="docutils literal"><span class="pre">AUTH_HASH_LOGINS</span></code> as well as set <code class="docutils literal"><span class="pre">AUTH_RELAY</span></code> to -“hashed”</li> -<li>You think your APIs are working, but they are really not. If you open -a browser and type in <code class="docutils literal"><span class="pre">https://yourserver/zm/api/monitors.json</span></code> and -you see some text on top followed by monitor data, your APIs are -<em>not</em> working. You need to search the forums and figure out how to -get rid of that text.</li> -<li>Your ZoneMinder live view from the web console doesn’t work either. -If this is the case, fix ZoneMinder first. Before you say “web -console works fine”, make sure you are running it from a different -computer from where ZM is running.</li> -<li>The phone/computer running zmNinja does not have access to your ZM -server. For example, many people test the web console on their LAN -but test zmninja on a WAN connection</li> -<li>Always try with the <a class="reference external" href="https://github.com/pliablepixels/zmNinja/releases">free desktop -version</a> first. -Enable debug view by hitting Ctrl/Cmd+Shift+D and you can see debug -logs in the console view. I can’t emphasize enough how useful this -is.</li> -<li>Your <code class="docutils literal"><span class="pre">cgi-bin</span></code> setting in zmNinja is incorrect. Please run the -wizard. There are times when the wizard can fail. In those cases, -open up ZM web console, go to view the monitor and do an “Inspect -Source” in the browser. That will show you the cgi-bin link that you -can use in zmNinja.</li> -</ul> -<p>For example:</p> -<p>In the above case my zmNinja cgi-bin setting is -<code class="docutils literal"><span class="pre">https://myserver:myport/zm/cgi-bin</span></code></p> -<ul class="simple"> -<li>You are using Basic Authentication. See -<a class="reference external" href="#i-can-t-see-streams-i-use-basic-auth">here</a></li> -<li>You have ‘multi-server’ configuration enabled and you have done it -wrong. Go to ZM Web Console->Options->Servers - if you see any -entries there and you don’t know what multi-server is, or you don’t -use it, please disable multi-server</li> -<li>When trying to view live images, look at your <em>webserver</em> error logs -- example Apache’s <code class="docutils literal"><span class="pre">error.log</span></code> - see any image/jpg errors? That -means you are missing libraries</li> -<li>You have set up a multi-server install of ZM without knowing you did -See <a class="reference external" href="#i-can-t-see-streams-multi-server-is-enabled">here</a></li> -<li>Look at zmNinja, ZoneMinder and web server error logs at the time of -error - one of them should give more clues. Please send me <em>all</em> the -logs if you ask for help</li> -<li>Read the set of notes below</li> -</ul> -</div> -<div class="section" id="general-note"> -<h3>General note<a class="headerlink" href="#general-note" title="Permalink to this headline">¶</a></h3> -<p>To debug streaming notes, always try with the free desktop version -first. When trying to stream simultaneously look at the debug logs of -zmNinja (<code class="docutils literal"><span class="pre">Ctrl/Cmd+Alt+D</span></code> in desktop build, console and/or network -tab) and your webserver error logs.</p> -</div> -<div class="section" id="i-can-t-see-stream-and-i-can-t-see-streams-in-zoneminder-webconsole-either"> -<h3>I can’t see stream: And I can’t see streams in ZoneMinder webconsole either<a class="headerlink" href="#i-can-t-see-stream-and-i-can-t-see-streams-in-zoneminder-webconsole-either" title="Permalink to this headline">¶</a></h3> -<p>Check if streaming works in the web interface. If it does not work, -zmNinja won’t work either. Fix ZM first</p> -</div> -<div class="section" id="i-can-t-see-streams-i-use-basic-auth"> -<h3>I can’t see streams: I use basic auth<a class="headerlink" href="#i-can-t-see-streams-i-use-basic-auth" title="Permalink to this headline">¶</a></h3> -<p>Starting Chrome v59, the browser changed basic credential behavior. The -issue report is -<a class="reference external" href="https://bugs.chromium.org/p/chromium/issues/detail?id=435547#c33">here</a>. -Here is the core issue: zmNinja constructs URLs as -<code class="docutils literal"><span class="pre">http://user:password@server</span></code> when you have basic auth (and starting -v1.3 uses the <code class="docutils literal"><span class="pre">Authorization</span></code> header). However, since images are -rendered using <code class="docutils literal"><span class="pre"><img</span> <span class="pre">src></span></code> there is no option but to put in a -<code class="docutils literal"><span class="pre">user:password</span></code> in the URL. Chrome allows this format for direct -requests (such as API calls) but will strip out the <code class="docutils literal"><span class="pre">user:password</span></code> -part for <em>embedded</em> requests (like <code class="docutils literal"><span class="pre"><img</span> <span class="pre">src=""></span></code> tags inside a page). -So what happens is your APIs work, but you won’t see images. There is a -reason why Chrome does this - its bad to pass on a user :password in a -URL as its clear text (even if you are on HTTPS, as its in the URL). As -I said earlier, The <em>right</em> way to do this is to replace the -<code class="docutils literal"><span class="pre">user:pass</span></code> with an <code class="docutils literal"><span class="pre">Authorization</span></code> header but there is no way to do -that with images that are rendered with <code class="docutils literal"><span class="pre"><img</span> <span class="pre">src></span></code> (There are several -plugins that attempt to do this, but don’t work with streaming MJPEG -images). Bottom line, this is a problem for apps like zmNinja and it -affects you.</p> -<p>How this affects you: * If you are using HTTP Basic Authentication</p> -<p>Then your images won’t show.</p> -<p>Possible Workarounds: * Configure your web server to skip basic -authentication for <code class="docutils literal"><span class="pre">nph-zms</span></code> URLs * If you are using a ReverseProxy, -you can insert the authorization header inside the apache proxy * -Disable HTTP Basic auth for now * Downgrade Chrome</p> -<div class="section" id="skipping-auth-for-nph-zms-urls"> -<h4>Skipping auth for <code class="docutils literal"><span class="pre">nph-zms</span></code> URLs<a class="headerlink" href="#skipping-auth-for-nph-zms-urls" title="Permalink to this headline">¶</a></h4> -<p>Here is what I’ve used that works with basic-auth. This requires a basic -auth portal login and once logged in allows skipping of image URLs (the -idea comes from <a class="reference external" href="https://github.com/adamoutler">Adam Outler</a> - he -uses a different approach using reverse proxies, which I link to later)</p> -<div class="code apache highlight-default"><div class="highlight"><pre><span></span> <span class="c1"># this configuration assumes your server portal is server:port/zm</span> - <span class="c1"># and cgi-path is /zm/cgi-bin. Please change it to your specific environment</span> - <span class="c1"># Also requires Apache 2.4 or above</span> - -<span class="o"><</span><span class="n">Location</span> <span class="o">/></span> - <span class="n">SetEnvIf</span> <span class="n">Request_URI</span> <span class="o">^/</span><span class="n">zm</span><span class="o">/</span><span class="n">cgi</span><span class="o">-</span><span class="nb">bin</span><span class="o">/</span> <span class="n">noauth</span><span class="o">=</span><span class="mi">1</span> - <span class="n">SetEnvIf</span> <span class="n">Request_URI</span> <span class="o">^/</span><span class="n">zm</span><span class="o">/</span><span class="n">index</span><span class="o">.</span><span class="n">php</span> <span class="n">noauth</span><span class="o">=</span><span class="mi">1</span> - <span class="n">AuthType</span> <span class="n">Basic</span> - <span class="n">AuthName</span> <span class="s2">"Auth Required"</span> - <span class="n">AuthUserFile</span> <span class="s2">"/etc/apache2/.htpasswd"</span> - <span class="o"><</span><span class="n">RequireAny</span><span class="o">></span> - <span class="n">Require</span> <span class="n">valid</span><span class="o">-</span><span class="n">user</span> - <span class="n">Require</span> <span class="n">env</span> <span class="n">noauth</span> - <span class="o"></</span><span class="n">RequireAny</span><span class="o">></span> -<span class="o"></</span><span class="n">Location</span><span class="o">></span> -</pre></div> -</div> -</div> -<div class="section" id="authorization-with-a-reverseproxy"> -<h4>Authorization with a ReverseProxy<a class="headerlink" href="#authorization-with-a-reverseproxy" title="Permalink to this headline">¶</a></h4> -<div class="section" id="simple-starter"> -<h5>Simple starter<a class="headerlink" href="#simple-starter" title="Permalink to this headline">¶</a></h5> -<p><strong>STEP 1</strong>: Enable “Append basic auth tokens in images” option in -zmNinja->Developer Settings and save. What this does is that image URLs -will append a “basicauth” token parameter with your basic authentication -credentials. This token can then be parsed by Apache and inserted as a -valid Authorization header. Don’t enable this option if you are not -using HTTPS because the request-URI will be transmitted without -encryption and it will contain your basic auth credentials, encoded in -base64, which is trivial to decode.</p> -<p><strong>STEP 2 (Apache)</strong>: Use mod_rewrite and mod_header to convert the -token into an authorization in your Apache config. Add this to the -relevant section (<code class="docutils literal"><span class="pre">VirtualHost</span></code> or others)</p> -<div class="code apache highlight-default"><div class="highlight"><pre><span></span>RewriteEngine on -RewriteCond %{QUERY_STRING} (?:^|&)basicauth=([^&]+) -RewriteRule (.*) - [E=QS_TOKEN:%1] -RequestHeader set Authorization "Basic %{QS_TOKEN}e" env=QS_TOKEN -</pre></div> -</div> -<p><strong>STEP 2 (Nginx)</strong>: Thanks to user [@ysammy](<a class="reference external" href="https://github.com/ysammy">https://github.com/ysammy</a>)</p> -<div class="code nginx highlight-default"><div class="highlight"><pre><span></span><span class="n">location</span> <span class="o">/</span><span class="n">zm</span><span class="o">/</span><span class="n">cgi</span><span class="o">-</span><span class="nb">bin</span><span class="o">/</span><span class="n">nph</span><span class="o">-</span><span class="n">zms</span> <span class="p">{</span> - <span class="n">proxy_pass</span> <span class="n">http</span><span class="p">:</span><span class="o">//<</span><span class="n">IP</span><span class="o">></span><span class="p">:</span><span class="o"><</span><span class="n">PORT</span><span class="o">>/</span><span class="n">zm</span><span class="o">/</span><span class="n">cgi</span><span class="o">-</span><span class="nb">bin</span><span class="o">/</span><span class="n">nph</span><span class="o">-</span><span class="n">zms</span><span class="p">;</span> - <span class="n">proxy_set_header</span> <span class="n">Authorization</span> <span class="s2">"Basic $arg_basicauth"</span><span class="p">;</span> - <span class="p">}</span> -</pre></div> -</div> -</div> -<div class="section" id="a-more-complete-and-more-secure-option"> -<h5>A more complete and more secure option<a class="headerlink" href="#a-more-complete-and-more-secure-option" title="Permalink to this headline">¶</a></h5> -<p>User <a class="reference external" href="https://github.com/adamoutler">Adam Outler</a> has contributed the -following process: see -<a class="reference external" href="https://github.com/pliablepixels/zmNinja/wiki/Apache-Proxy-Authorization-with-HTTPS,-Basic-Auth,-and-ProxyPass">HERE</a>. -Adam also has this to say about why proxies should be recommended for -HTTPS enabled ZoneMinder instances:</p> -<blockquote> -<div>A proxy server should be on the list of recommendations for -Zoneminder. HTTPS requires processing to encrypt and decrypt. This -takes processor cycles away from Zoneminder’s recording. Since HTTPS -is now basically a requirement, there should be a page dedicated to -proxy, https, auth, and their nuances. I just picked up 2-4K cameras -and processing suddenly became an issue :).</div></blockquote> -</div> -</div> -</div> -<div class="section" id="i-can-t-see-streams-multi-server-is-enabled"> -<h3>I can’t see streams: Multi-server is enabled<a class="headerlink" href="#i-can-t-see-streams-multi-server-is-enabled" title="Permalink to this headline">¶</a></h3> -<p>The chances are very high that you have enabled ZoneMinder’s -<a class="reference external" href="http://zoneminder.readthedocs.io/en/stable/installationguide/multiserver.html">Multi-Server</a> -option and you entered something like <code class="docutils literal"><span class="pre">localhost</span></code> in server settings. -<strong>DON’T. You can’t enter localhost</strong>. If you are not using multi-server, -remove any server settings. If you are using multi-server, you need to -put in a valid server IP or hostname, not <code class="docutils literal"><span class="pre">localhost</span></code>. BTW, if you did -put in <code class="docutils literal"><span class="pre">localhost</span></code> you will note that your ZM web console also won’t -work if you try to launch your browser on a different machine from where -ZM is running.</p> -</div> -<div class="section" id="i-can-t-see-streams-you-have-cgi-bin-issues"> -<h3>I can’t see streams: you have cgi-bin issues<a class="headerlink" href="#i-can-t-see-streams-you-have-cgi-bin-issues" title="Permalink to this headline">¶</a></h3> -<ul class="simple"> -<li>Try to use the wizard. If it fails,</li> -<li>Go to zmNinja settings and fix your cgi-bin path. the automatic path -that is filled in won’t work. Here is a hint, go to -zoneminder->options->paths and check the value of the cgi-bin path - -your zmNinja path will be “base path of your server” + cgi-bin path.</li> -</ul> -</div> -<div class="section" id="zmninja-montage-does-not-seem-smooth-feeds-seem-a-little-delayed-compared-to-zm-console"> -<h3>zmNinja montage does not seem smooth - feeds seem a little delayed compared to ZM console<a class="headerlink" href="#zmninja-montage-does-not-seem-smooth-feeds-seem-a-little-delayed-compared-to-zm-console" title="Permalink to this headline">¶</a></h3> -<p>zmNinja does not use <code class="docutils literal"><span class="pre">nph-zms</span></code> to display live feeds in montage. This -is because Chrome only allows a maximum of 6 connections per (sub)domain -which means you can’t have more than 6 active TCP connections to a -single domain at the same time. This also means that you can’t display -more than 6 monitors together. To avoid this, I use the zoneminder -“snapshot” feature that displays a still from the monitor and then -refresh it every X seconds (by default X=2 unless you switch to low -bandwidth mode. You can change X in developer settings)</p> -<p>That being said, starting v1.3.0 of zmNinja onwards, I now support -multi-port (available in ZM 1.32 onwards) that lets you stream as many -monitors as you need. Read -<a class="reference external" href="https://medium.com/zmninja/multi-port-storage-areas-and-more-d5836a336c93">this</a> -post for more details.</p> -</div> -</div> -<div class="section" id="event-images-streaming-related"> -<h2>Event images/streaming related<a class="headerlink" href="#event-images-streaming-related" title="Permalink to this headline">¶</a></h2> -<div class="section" id="id1"> -<h3>General note<a class="headerlink" href="#id1" title="Permalink to this headline">¶</a></h3> -<p>To debug streaming notes, always try with the free desktop version -first. When trying to stream simultaneously look at the debug logs of -zmNinja (<code class="docutils literal"><span class="pre">Ctrl/Cmd+Alt+D</span></code> in desktop build, console and/or network -tab) and your webserver error logs.</p> -<p>Also, Starting ZM 1.32 and beyond, please enable <code class="docutils literal"><span class="pre">AUTH_HASH_LOGINS</span></code> as -well as set <code class="docutils literal"><span class="pre">AUTH_RELAY</span></code> to “hashed”</p> -</div> -<div class="section" id="event-stream-viewing-does-not-work"> -<h3>Event stream viewing does not work<a class="headerlink" href="#event-stream-viewing-does-not-work" title="Permalink to this headline">¶</a></h3> -<ul class="simple"> -<li>Look at apache error logs - it often gives you hints</li> -</ul> -</div> -<div class="section" id="video-not-playable"> -<h3>Video Not Playable<a class="headerlink" href="#video-not-playable" title="Permalink to this headline">¶</a></h3> -<ul class="simple"> -<li>Mobile devices have more restrictions to video playback than -destkops. Make sure you first check if the video is playable in -Chrome using the same phone you are using zmNinja on</li> -<li>There could be other reasons due to which the video is not playable:</li> -<li>There is an encoding issue in the video generated</li> -<li>The video resolution is too big (see <a class="reference external" href="https://forums.zoneminder.com/viewtopic.php?f=33&p=108788#p108774">this -thread</a>)</li> -<li>In general, to get to the root of what is going on, you’ll need -device logs using ADB (see -<a class="reference external" href="https://forums.zoneminder.com/viewtopic.php?f=33&p=108788#p108753">this</a>)</li> -</ul> -</div> -<div class="section" id="event-thumbnails-images-don-t-show"> -<h3>Event thumbnails/images don’t show<a class="headerlink" href="#event-thumbnails-images-don-t-show" title="Permalink to this headline">¶</a></h3> -<p>Starting zmNinja 1.3.26 and beyond, if you are using OPT_AUTH you need -to enable AUTH_HASH_LOGINS or you won’t be able to see image snapshots -and thumbnails. Only applicable for mobiles.</p> -</div> -<div class="section" id="when-viewing-individual-frames-some-event-frames-show-but-some-don-t"> -<h3>When viewing individual frames, some event frames show, but some don’t<a class="headerlink" href="#when-viewing-individual-frames-some-event-frames-show-but-some-don-t" title="Permalink to this headline">¶</a></h3> -<p>This can happen if you are using Video Storage (Passthru or X264 Encode) -and have disabled frame (JPEG) storage completely. What happens is -ZoneMinder uses <code class="docutils literal"><span class="pre">ffmpeg</span></code> to extract frames from timestamps and -sometimes it is unable to extract a frame for a specific timestamp, -resulting in this issue. If you see HTTP 404 messages for some frames, -but the video plays fine, then this is why.</p> -</div> -<div class="section" id="zmninja-montage-screen-shows-all-my-monitors-but-in-event-montage-i-only-see-5"> -<h3>zmNinja montage screen shows all my monitors, but in Event Montage, I only see 5?<a class="headerlink" href="#zmninja-montage-screen-shows-all-my-monitors-but-in-event-montage-i-only-see-5" title="Permalink to this headline">¶</a></h3> -<p>You are likely using Chrome (Android or desktop version). Chrome allows -a total of 6 simultaneous connections to a domain/sub-domain. ZoneMinder -uses a long running TCP stream for each monitor display (keeps sending -jpeg images). This means you can only display 6 streams at a time in -Chrome. I work around this problem by <em>not</em> asking for live streams in -montages - I ask for ‘snapshots’ and keep refreshing snapshots every 2 -seconds. This makes montage display non-realtime, but scales to as many -monitors you have. In Event Montage however, I am using zms to display -long running streams - trying to do snapshots in event montage is a lot -of work and I need to keep track of when the event ends, move to next -image etc. I limit this to 5 because I need 1 for control messages.</p> -</div> -</div> -<div class="section" id="other-misc-issues"> -<h2>Other misc. issues<a class="headerlink" href="#other-misc-issues" title="Permalink to this headline">¶</a></h2> -<div class="section" id="i-suddently-see-an-error-message-saying-i-need-to-enable-zm-auth-hash-logins-this-wasn-t-there-before"> -<h3>I suddently see an error message saying I need to enable ZM_AUTH_HASH_LOGINS. This wasn’t there before<a class="headerlink" href="#i-suddently-see-an-error-message-saying-i-need-to-enable-zm-auth-hash-logins-this-wasn-t-there-before" title="Permalink to this headline">¶</a></h3> -<p>Yes. Starting 1.3.027 onwards, due to a new UI web rendering engine that -enforces CORS, I’ve had to change my strategy on how network calls are -made. Briefly, on mobile devices, I now use a native HTTP stack and not -the browser HTTP stack. However, images are rendered using the browser -HTTP stack which causes this message. In short, you need to enable it, -and restart ZM.</p> -</div> -<div class="section" id="zmninja-1-2-515-and-beyond-says-need-api-upgrade-for-the-24hr-review-feature-what-does-that-mean"> -<h3>zmNinja 1.2.515 and beyond says “Need API Upgrade” for the 24hr review feature. What does that mean?<a class="headerlink" href="#zmninja-1-2-515-and-beyond-says-need-api-upgrade-for-the-24hr-review-feature-what-does-that-mean" title="Permalink to this headline">¶</a></h3> -<p>You need to update an API file in Zoneminder server. ZoneMinder folks -haven’t yet (as of Apr 2018) made a release with that API change. To do -it manually,simply replace your <code class="docutils literal"><span class="pre">EventsController.php</span></code> (typically in -<code class="docutils literal"><span class="pre">/usr/share/zoneminder/www/api/app/Controller</span></code>) with <a class="reference external" href="https://raw.githubusercontent.com/ZoneMinder/zoneminder/85b7baa13178a838fe9fae94405c99fe7d2c669c/web/api/app/Controller/EventsController.php">this -one</a>.</p> -</div> -<div class="section" id="i-upgraded-zoneminder-to-1-30-2-or-above-and-zmninja-stopped-working"> -<h3>I upgraded ZoneMinder to 1.30.2 or above and zmNinja stopped working!<a class="headerlink" href="#i-upgraded-zoneminder-to-1-30-2-or-above-and-zmninja-stopped-working" title="Permalink to this headline">¶</a></h3> -<p>ZoneMinder changed API packaging with ZM 1.30.2 and above. You will have -to read your distro notes on how to <strong>properly</strong> update. Read -<a class="reference external" href="https://forums.zoneminder.com/viewtopic.php?f=36&t=26002&start=30&hilit=api+broken">this</a> -thread. Before you think zmNinja is the problem, make sure your APIs -are working (see <a class="reference internal" href="validating-api.html"><span class="doc">Validating APIs</span></a>)</p> -<p>Summary of reasons why zmNinja might have stopped working: - You did not -check if your APIs are working after the upgrade - You did not upgrade -properly (just updating the ZM package without following distro -instructions with ZM is not sufficient) - You are missing some key -CakePHP modules, likely <code class="docutils literal"><span class="pre">php5-apc</span></code> which would have been installed if -you read all the package instructions. You can install it manually - You -might need to restart your system after upgrading (properly)</p> -</div> -<div class="section" id="i-am-running-zm-on-a-custom-port-zmninja-is-unable-to-reach-my-zoneminder-server-but-i-tried-on-a-regular-browser-firefox-opera-ie-and-it-i-can-reach-it"> -<h3>I am running ZM on a custom port. zmNinja is unable to reach my ZoneMinder server but I tried on a regular browser (Firefox/Opera/IE) and it I can reach it<a class="headerlink" href="#i-am-running-zm-on-a-custom-port-zmninja-is-unable-to-reach-my-zoneminder-server-but-i-tried-on-a-regular-browser-firefox-opera-ie-and-it-i-can-reach-it" title="Permalink to this headline">¶</a></h3> -<p>zmNinja on Android and Desktops uses an embedded chrome browser. Chrome -marks certain ports as “unsafe” and won’t allow connections to go out. -The list of ports to avoid are -<a class="reference external" href="http://tech-stuff.org/which-ports-are-considered-unsafe-in-browsers/">here</a></p> -</div> -<div class="section" id="the-montage-screen-is-causing-issues-with-my-zm-server-i-get-connection-timeout-issues-or-mysql-connection-problems"> -<h3>The Montage screen is causing issues with my ZM server - I get connection timeout issues or MySQL connection problems<a class="headerlink" href="#the-montage-screen-is-causing-issues-with-my-zm-server-i-get-connection-timeout-issues-or-mysql-connection-problems" title="Permalink to this headline">¶</a></h3> -<ul class="simple"> -<li>zmNinja uses a different approach to display montage than ZoneMinder. -In zmNinja montage screen, I display a snapshot of each monitor and -refresh it every few seconds. This results in many short TCP -connections constantly being opened and closed. The reason I have to -do this is Chrome only allows 6 connections to a domain, which means -if I don’t keep terminating TCP connections, I won’t be able to show -more than 6 monitors. Each time I open a new TCP connection for a -snapshot, the ZM backend invokes mySQL to authenticate the request. -You will need to increase mySQL <code class="docutils literal"><span class="pre">max_connections</span></code> in <code class="docutils literal"><span class="pre">my.cnf</span></code> if -you are facing time_wait/timeout issues.</li> -</ul> -</div> -<div class="section" id="the-app-works-great-except-it-doesn-t-work-on-one-android-phone-works-in-others"> -<h3>The app works great - except it doesn’t work on ONE Android phone - works in others!<a class="headerlink" href="#the-app-works-great-except-it-doesn-t-work-on-one-android-phone-works-in-others" title="Permalink to this headline">¶</a></h3> -<p>zmNinja uses an embedded chrome browser in its app. If you have safe -browsing enabled, it may affect zmNinja. However, if you are facing this -problem, its likely you can’t access ZM from a mobile web browser -either. The problem that might be occurring is that zmNinja is trying to -reach your ZM server and your settings prohibit it from reaching ZM, so -it fails. See -<a class="reference external" href="https://forums.zoneminder.com/viewtopic.php?f=33&t=25946">this</a> -discussion</p> -</div> -<div class="section" id="apis-are-not-working-zm-console-works-fine"> -<h3>APIs are not working ! ZM console works fine.<a class="headerlink" href="#apis-are-not-working-zm-console-works-fine" title="Permalink to this headline">¶</a></h3> -<p><a class="reference internal" href="validating-api.html"><span class="doc">Validating APIs</span></a></p> -</div> -<div class="section" id="i-m-using-mocord-record-and-i-don-t-see-events-without-alarms"> -<h3>I’m using mocord/record and I don’t see events without alarms<a class="headerlink" href="#i-m-using-mocord-record-and-i-don-t-see-events-without-alarms" title="Permalink to this headline">¶</a></h3> -<p>Tap on the “…” menu option and toggle “Show all events”. By default, -it shows events with at least one alarm frame</p> -</div> -<div class="section" id="taking-snapshots-or-downloading-videos-don-t-work-in-android"> -<h3>Taking snapshots or downloading videos don’t work in Android<a class="headerlink" href="#taking-snapshots-or-downloading-videos-don-t-work-in-android" title="Permalink to this headline">¶</a></h3> -<p>If you are unable to download/save, look at your logs. If you see -something like -<code class="docutils literal"><span class="pre">"exception":"java.security.cert.CertPathValidatorException:</span> <span class="pre">Trust</span> <span class="pre">anchor</span> <span class="pre">for</span> <span class="pre">certification</span> <span class="pre">path</span> <span class="pre">not</span> <span class="pre">found."</span></code> -, chances are you are using self-signed certs. You need to install the -certificate on your phone. Installing is as easy as emailing yourself -the “.crt” file and tapping on it from your device to install it. In -general, both Apple and Google have been incrementally tightening rules -for self signed certificates - they generally discourage usage of such -certs and over time both Chrome (Android) and WkWebView (iOS) have added -new restrictions/checks which affects usage.</p> -</div> -<div class="section" id="pan-tilt-zoom-doesn-t-work"> -<h3>Pan/Tilt/Zoom doesn’t work<a class="headerlink" href="#pan-tilt-zoom-doesn-t-work" title="Permalink to this headline">¶</a></h3> -<p>Tilt/Zoom/Presets support has not been added. But for this to work, PTZ -needs to work in ZM first. Once it works in ZM, try it in ZMNinja. Also -note that you may need to disable CSRF in your Options in ZoneMinder - -it seems to cause all sorts of issues.</p> -</div> -</div> -<div class="section" id="what-is-this-event-server"> -<h2>What is this Event Server?<a class="headerlink" href="#what-is-this-event-server" title="Permalink to this headline">¶</a></h2> -<p>The Event Server is a contribution I made to ZoneMinder that adds a -daemon to the existing list. It listens for new events using shared -memory (aka very efficient) and then sends notifications of events to -listeners (you can write your own app that listen as well as use -zmNinja). This is a chapter on its own, and I have a dedicated -page/project for this -<a class="reference external" href="https://github.com/pliablepixels/zmeventserver">here</a>. I’d encourage -you to install and use it - its very nice.</p> -<div class="section" id="it-looks-like-you-allow-me-to-modify-the-frequency-of-push-notifications-very-cool-will-it-send-me-all-events-that-i-missed-if-i-make-the-frequency-of-a-monitor-event-push-to-say-600-seconds"> -<h3>It looks like you allow me to modify the frequency of push notifications. Very cool - will it send me all events that I missed if I make the frequency of a monitor event push to say, 600 seconds?<a class="headerlink" href="#it-looks-like-you-allow-me-to-modify-the-frequency-of-push-notifications-very-cool-will-it-send-me-all-events-that-i-missed-if-i-make-the-frequency-of-a-monitor-event-push-to-say-600-seconds" title="Permalink to this headline">¶</a></h3> -<p>Nope. It only sends the latest events. What it does is before sending -push notifications, it checks if the last time a push was sent for this -monitor is < the time you specified. If it is, it does not send. That’s -all.</p> -</div> -</div> -<div class="section" id="is-zmninja-free"> -<h2>Is zmNinja free?<a class="headerlink" href="#is-zmninja-free" title="Permalink to this headline">¶</a></h2> -<p>The source code is free, grab it, compile it, use it. The desktop ports -are free as of today. I may charge for it some day. The mobile ports are -in Appstore/Playstore for a fee.</p> -</div> -<div class="section" id="who-are-the-developers-behind-this"> -<h2>Who are the developers behind this?<a class="headerlink" href="#who-are-the-developers-behind-this" title="Permalink to this headline">¶</a></h2> -<p>Me.</p> -</div> -<div class="section" id="the-code-needs-improvement"> -<h2>The code needs improvement<a class="headerlink" href="#the-code-needs-improvement" title="Permalink to this headline">¶</a></h2> -<p>You are being nice. I know the code is terrible. I’m not a coder by -profession. This was my first project to learn how to write a mobile -app. So the app evolved from no knowledge to some knowledge. It -comprises of terrible to passable to reasonable code. There is a reason -why my <a class="reference external" href="https://github.com/pliablepixels">profile</a> says what it says. -But hey, if you can improve it, please PR!</p> -</div> -<div class="section" id="is-zmninja-an-official-zoneminder-product"> -<h2>Is zmNinja an official ZoneMinder product?<a class="headerlink" href="#is-zmninja-an-official-zoneminder-product" title="Permalink to this headline">¶</a></h2> -<p>No. But the ZM developers are amazing people who have been very helpful.</p> -</div> -<div class="section" id="i-want-to-donate-money"> -<h2>I want to donate money<a class="headerlink" href="#i-want-to-donate-money" title="Permalink to this headline">¶</a></h2> -<p>You could either <a class="reference external" href="https://www.bountysource.com/teams/zoneminder">donate to to -Zoneminder</a> or <a class="reference external" href="https://salt.bountysource.com/teams/zmninja">donate -to zmNinja</a>. Donations -to ZoneMinder don’t contribute to zmNinja, but the ZoneMinder devs will -benefit from it, which is fine too.</p> -</div> -<div class="section" id="how-does-zmninja-use-my-personal-data"> -<h2>How does zmNinja use my personal data?<a class="headerlink" href="#how-does-zmninja-use-my-personal-data" title="Permalink to this headline">¶</a></h2> -<p>Please read -<a class="reference external" href="https://medium.com/zmninja/zmninja-privacy-and-your-data-5489a5974baf">this</a></p> -</div> -<div class="section" id="i-want-to-donate-time-expertise-code"> -<h2>I want to donate time/expertise/code<a class="headerlink" href="#i-want-to-donate-time-expertise-code" title="Permalink to this headline">¶</a></h2> -<p>Great. Make sure you read the -<a class="reference external" href="https://github.com/pliablepixels/zmNinja/blob/master/LICENSE">license</a> -, read the <a class="reference external" href="https://github.com/pliablepixels/zmNinja/blob/master/CONTRIBUTING.md">contributing -guidelines</a> -and if it works for you, happy to see what you’d like to do.</p> -</div> -</div> - - - </div> - <div class="articleComments"> - - </div> - </div> - <footer> - - <div class="rst-footer-buttons" role="navigation" aria-label="footer navigation"> - - <a href="validating-api.html" class="btn btn-neutral float-right" title="Validating APIs" accesskey="n" rel="next">Next <span class="fa fa-arrow-circle-right"></span></a> - - - <a href="../index.html" class="btn btn-neutral" title="Welcome to zmNinja’s documentation!" accesskey="p" rel="prev"><span class="fa fa-arrow-circle-left"></span> Previous</a> - - </div> - - - <hr/> - - <div role="contentinfo"> - <p> - © Copyright 2019, Pliable Pixels. - - </p> - </div> - Built with <a href="http://sphinx-doc.org/">Sphinx</a> using a <a href="https://github.com/snide/sphinx_rtd_theme">theme</a> provided by <a href="https://readthedocs.org">Read the Docs</a>. - -</footer> - - </div> - </div> - - </section> - - </div> - - - - - - <script type="text/javascript"> - var DOCUMENTATION_OPTIONS = { - URL_ROOT:'../', - VERSION:'', - COLLAPSE_INDEX:false, - FILE_SUFFIX:'.html', - HAS_SOURCE: true, - SOURCELINK_SUFFIX: '.txt' - }; - </script> - <script type="text/javascript" src="../_static/jquery.js"></script> - <script type="text/javascript" src="../_static/underscore.js"></script> - <script type="text/javascript" src="../_static/doctools.js"></script> - - - - - - <script type="text/javascript" src="../_static/js/theme.js"></script> - - - - - <script type="text/javascript"> - jQuery(function () { - SphinxRtdTheme.StickyNav.enable(); - }); - </script> - - -</body> -</html>
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