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authorPliable Pixels <pliablepixels@gmail.com>2020-07-04 17:25:44 -0400
committerPliable Pixels <pliablepixels@gmail.com>2020-07-04 17:25:44 -0400
commitf59bac9acc28a01955dfb2b558f7939e6f43f03e (patch)
treeacf6c539e8615748f29062c1ed924fa87581e968
parent6543ba1e846c440cb34695267538928afd809587 (diff)
add mjpeg in faq
-rw-r--r--docs/guides/FAQ.rst4
1 files changed, 3 insertions, 1 deletions
diff --git a/docs/guides/FAQ.rst b/docs/guides/FAQ.rst
index e11b77ce..d907ec05 100644
--- a/docs/guides/FAQ.rst
+++ b/docs/guides/FAQ.rst
@@ -596,7 +596,9 @@ Event stream viewing does not work
Video Not Playable
~~~~~~~~~~~~~~~~~~
-
+- Your video may be using a codec that is not supported on mobile browsers.
+ H265 is a good example. To work around this, use MJPEG for the monitor.
+ Go to ``Menu->Monitors``, click on ``Configuration`` and enable "Force MJPEG"
- Mobile devices have more restrictions to video playback than
destkops. Make sure you first check if the video is playable in
Chrome using the same phone you are using zmNinja on